McCabe Vision Center at 122 Heritage Park Drive in Murfreesboro, Tennessee

Customer Reviews about McCabe Vision Center

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  Upon our 1st and only visit to Dr. McCabes office, his staff was sick, coughing, sneezing and consistently not covering their mouth at the receptionist desk. There was lots of blowing noses, using kleenex, non washing of hands, non use of hand sanitizer that was readily available on their desk directly in front of them all while the exchange of patient insurance cards, general paperwork, pens, etc was being conducted. We were sitting directly across from Receptionist because there was nowhere else to sit and no attempts on staffs part to halt spreading germs. When we were taken into the exam room, the female tech attempted to use an instrument as part of the exam for my husbands eyes. She tried 3 different times unsuccessfully to use it and stated out loud to us to just "Forget It" and slammed it down on the table. When Dr. McCabe entered the room, my husband and I both noticed how her entire demeanor changed from unprofessional to all smiles, sweetness and very flirtatious. However, she NEVER introduced herself to us and what test she would be running on my husband. Dr. McCabe came in after she was done and he ran some tests but came out with completely different numbers regarding my husband's eyes and questioned the flirtatious tech (very flirtatious with the Doctor only) why her numbers were so different and how she got them. She blatantly lied and said she ran them with the piece of equipment that she said in front of us "Forget It"!. It was obvious that she had made up numbers to write down so she could have something to fill in the blanks when questioned by the Doctor. Afterwards, they both left the room and another male tech, no introduction made, walked in with a consent form for us to sign. We questioned what kind of form because no one had even talked to us about a diagnosis let alone a consent form and he a tech, informed us that my husband had dry eyes and we needed to sign a consent form for artificial tear ducts to be put into my husbands eyes. He also told us us there was nothing wrong with my husbands vision, it was almost perfect. He only needed a script for reading glasses and artificial test ducts for each eye. His problem was not a vision problem but a dry eye problem and the artificial tear ducts would solve this. Can you imagine getting your diagnosis from a guy with no name carrying a consent form and isnt even the Doctor? We ask to see Dr. McCabe and discuss this with him instead of a tech since we wasnt signing nor agreeing to artificial tear duct implants. The male tech left with the unsigned consent form an Dr. McCabe entered promptly. Once he learned of our decision, we were quickly dismissed. He didnt even offer to fill our reading glasses percriptions in his office. We researched thourghly artificial tear duct implants for solution of dry eyes. They are as Dr. McCabe stated, half the size of a grain of rice but after that....You need to research extensively and it was and will always be last resort for my husband. Always get a 2nd opinion!!!! My husband has vision problems not a dry eye problem. Huge misdiagnosis! These Implants are costly; up to $2400 and most likely you will or can suffer complications! There are other options that work as well at a more affordable cost and less problems. I truly believe that for this organization MONEY will always be 1st and foremost and PATIENTS will be last!! From our experience, I would not recommend this Doctor or his staff for anyone to use. Our experience with them was less than pleasant but very memorable for all the wrong reasons.
  April 03, 2017

  by Sherry Gattis
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  Glad everyone else seems to have had great service, i DID NOT. I will not go back to this office, and if you have any major health problems or if you are deathly afraid of the eye doctor, like i am, i would recommend never going to this office.
  March 18, 2017

  by Emily Clark
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  Dr. McCabe and Dr. Koch immediately got me in the office after hearing of my eye emergency. I was a new patient and very scared as I was experiencing pain and blindness in both eyes. After an in-depth eye exam, a game plan was established and I felt very well cared for. Unfortunately the initial treatment wasn't exactly what I needed, but Dr. McCabe and Dr. Koch didn't stop there. They sent me to the emergency room and I was admitted for 5 days. Although this was unexpected, I am so glad Dr. McCabe's office took every precaution and made sure I received the emergency treatment I needed. I highly suggest this office and will be going back for all of my eye care needs!
  February 05, 2017

  by Chelsey Tucker

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About McCabe Vision Center in Murfreesboro